Privacy Policy

Last updated: 07/01/2025

Malena Beauty Studio (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, online booking system, newsletter, and other services.

Who We Are

Information We Collect

We collect different types of information depending on how you interact with our website and services:

  • Personal Information: Name, email address, phone number, date of birth (if provided), and other details you provide when booking appointments or subscribing to our newsletter.
  • Health & Medical Information: With your consent, we may collect information about allergies, medical conditions, or other relevant health information necessary to provide safe and effective services.
  • Photos: With your written consent, we may take and store photographs of you before and after treatments. These photos may be used for internal purposes or, with your explicit consent, shared on our website and/or social media for promotional purposes.
  • Loyalty Program Information: Information required to administer and operate our loyalty program.
  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection. An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
  • Media: If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract such data from website images.
  • Usage Information: Data about how you interact with our website, including cookies, IP address, device information, and usage data.
  • Embedded Content: Articles or pages may include embedded content (e.g., videos, images, articles) from other websites. Embedded content behaves in the same way as if you visited the other website and may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content.

How We Use Your Information

We use your information for the following purposes:

  • To provide and manage your appointments, treatments, and loyalty program.
  • To communicate with you about bookings, special offers, newsletters, and other updates (if you have subscribed).
  • To improve our services and website.
  • For internal business analytics and legal compliance.
  • For administrative, legal, or security purposes.
  • To help detect spam via automated spam detection services.

Sharing Your Information

We do not sell or rent your personal information to third parties. Your information may be shared only in the following cases:

  • With service providers necessary for booking, email communications, or loyalty program management.
  • With your explicit consent (e.g., sharing your photos online).
  • If you request a password reset, your IP address will be included in the reset email.
  • When required by law.

How We Protect Your Information

  • Client photos are stored securely offline, accessible only to authorized personnel.
  • Personal and medical information is stored securely and accessed only as needed.
  • We use reasonable security measures to protect your information from unauthorized access.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience (so you do not have to fill them in again when leaving another comment). These cookies last for one year.

If you visit our login page, a temporary cookie will determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, several cookies will save your login information and display choices. Login cookies last for two days, screen options cookies last for one year. If you select “Remember Me”, your login persists for two weeks. If you log out, the login cookies are removed.

If you edit or publish an article, an additional cookie indicating the post ID is saved and expires after one day.

For more information, see our Cookie Policy.

Data Retention

  • If you leave a comment, the comment and its metadata are retained indefinitely for follow-up comments’ approval.
  • For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except username). Website administrators can also see and edit that information.

Your Rights

You have the right to:

  • Request access to, correction, or deletion of your personal information at any time.
  • Request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
  • Request that we erase any personal data we hold about you, except for data we are obliged to keep for administrative, legal, or security purposes.
  • Withdraw your consent for the use of your photos or unsubscribe from our newsletter at any time.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Privacy Policy Update:

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting an updated version on this page.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
office@malenabeauty.com.com